Your Lifestyle Travel Specialists RESERVATION POLICY
Please read and follow the instructions in the confirmation email in case you need to change, cancel later or do not show up, reservation policy will apply.
Our cancellation policy is subject to change at any time without prior notice
Your invoice will state the cancellation policy for your reservations. Where not otherwise stated, the following will apply:
Automatic one (1) night charge for room guarantee - Full stay charge 30 days before travel date-Cancellations with less than 30 days notice is a one (1) night penalty - Cancellations with more than 30 days notice incur $100.00 USD or Euro where applicable, processing fee - No shows receive no refund.
GROUPS AND HOTEL TAKE OVER RESERVATION:
Cancellations 46 days or more prior to departure will incur in a $100.00 or €100.00 processing fee.
Cancellations 45-30 days prior to departure will incura $100.00 or €100.00 processing fee.
Cancellations 45-30 days prior to departure will incur in a one night penalty fee.
A penalty of 3 nights charge will be applicable for bookings cancelled within 29-15 prior of arrival date.
Cancellations made 14 days prior to departure or after: NO REFUND
DEPOSITS POLICY - A minimum deposit of $300.00 or the value of a one night stay is required to secure your reservation.
CHANGE POLICY - All changes are subject to a $50.00 fee per person. Once payment has been received, a fee of $100.00 USD will be charged each time changes are made to a reservation plus any additional change fees/penalties that may apply from the individual hotels, airlines and other vendors. All requests to change a reservation must be done in writing and can be faxed to 1 (919) 851-4049 or e-mailed to firstname.lastname@example.org. For changes made 30-0 days prior to departure, cancellation policy applies.
CREDIT CARD SAFETY
At SDC Marketing, we want you to feel safe and secure booking your travel with us online. For this reason, we use Secure Socket Layer (SSL) technology to encrypt your credit card and other sensitive information when you make reservations. The process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the Internet. Once received, your credit card information is not transmitted over the Internet again.
TRAVEL DOCUMENTS - Your final documents will be e-mailed as soon as we receive final payment. Please check your documents for accuracy immediately upon receipt. Call SDC Marketing immediately if you have any questions. Re-selling rooms or gifting to third parties is strictly prohibited. No exceptions.
To safeguard the couples only events/venues traveler is clear that these will not allow for single males without a partner (and single females depending on venue) to be allowed in even when paid in full. If the female partner leaves the venue/event, the other traveler will be checking out as well.
TRANSFERS - Inform SDC Marketing immediately as soon as you have your airline, flight information and arrival times to destination, to enable us to arrange for suitable shuttle transfers to and from your destination where needed. Shuttle service as a rule is not included in your reservation and will incur extra cost.
SDC Marketing reserves the right to charge processing fees in the event of refunds, cancellations or special services.
Should a dispute occur, charge-backs will be reviewed on an individual basis.
You will be billed for any costs made and involved taking into account the limits of our liabilities, policies and responsibilities outlined in this agreement.
Prices are charged in USD currency and converted into Euro or British Pounds as reflected on our payment page.
Prices are either charged in USD currency or Euros as reflected on our payment page.
SDC Marketing will try to keep a positive exchange rate.
However, due to daily currency fluctuations, you may be charged higher or lower than stated.
SDC Marketing cannot be held responsible for these over or under charges.
DISCLAIMER OF LIABILITY – SDC Marketing is acting only as an agent for suppliers in selling travel related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). This travel agency, therefore, shall not be responsibility for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, injury or death to you or your travel companions or group members. Unless the term "guaranteed" is specifically stated in writing on your ticket, invoice, or reservation itinerary, we do not guarantee any of such suppliers` rates, bookings, reservations, connections, scheduling, or handling of personal effects. SDC Marketing shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social, or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside SDC Marketing's control. Traveler is responsible in full for all damages caused by traveler's own actions. Traveler assumes complete and full responsibility for, and hereby releases this SDC Marketing from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department. For medical information, call the Public Health Service. By embarking upon his/her travel, the travelers voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
I have read the above paragraphs, checked applicable spaces, understand and agree to be bound by those terms.
Contact us for any question or reservation assistance
United States : 1 866 4179956
France: (33) 9 70447746
Germany: (49) 0605 59193851
The Netherlands: (31) 06 17040956
All others: (1) 919- 283 4414
SDC Marketing Inc, 2054 Kildaire Farm Rd. # 428, Cary, NC 27511