Travel Cancellation Policy

Life happens, and we understand that sometimes you’ll have no choice but to cancel a reservation. Before you book, please review these policies as we strictly adhere to them.

For all reservations in general :
In the event of any cancellation for any reason, you need to do this in writing. E-mail your cancellation request to travel@sdc.com or fax your message to fax number (919) 851-4049

If your refund is less than $100.00 (or  €100,00 where applicable) we refund to the credit card you used for the transaction. Any refunds over $100.00 (or €100,00 where applicable) will primarily be issued by check or via bank wire ($25.00 fee).

You can choose to apply a credit (minus cancellation fee) to a future event (one time).
Available credit then needs to be applied within one year from original arrival date. 

No refunds for 'no-shows’. Full name changes are considered cancellations. No “gifting to friends” or re-selling allowed. We reserve the right to refuse anyone not on our confirmed guest list. 

Those opting for a Monthly Payment Plan, will be automatically charged, please let us know immediately should there be any changes in your payment information, so that your payment schedule is not interrupted.

Very important: Please consider travel insurance!


RESORTS
Crete / Super Sexperience / Cap d’Agde

A deposit of 30% is required. The full balance will automatically be processed (when paid by credit card) 90 days prior to arrival date. Cancellations up to 91 days prior to arrival will receive a full refund less €100 p/p penalty. You are welcome to make installment payments towards your balance at any time, up until 90 days prior to arrival. Cancellations 90 days or after - no refund. If the balance is not fully paid by 90 days prior to start of event, your reservation is automatically canceled and flows back into SDC inventory.


Ibiza :

A deposit of 20% is required. The full balance will be automatically processed (when paid by credit card) 90 days prior to arrival date. You are welcome to make installment payments towards your balance at any time, up until 90 days prior to arrival. For cancellations between date of booking and 91 days before the start of the event, a cancellation fee of € 100 per person will apply. For cancellations between 90 days and date of arrival, there is a no-refund cancellation policy. If the balance is not fully paid by 90 days prior to start of event, your reservation is automatically canceled and flows back into SDC inventory.

CRUISES
Cruise 2020 :

There is an automatic charge of 25% for your cabin guarantee.
Second payment of 25% will be automatically charged May 15, 2019.
Third payment of 25% will be automatically charged August 15, 2019.
Final 25% will be automatically charged November 15, 2019.

  • Cancellation up to November 15, 2019 - Full refund less $500.00
  • Cancellation on or after November 15, 2019 - No refund.

Cruise 2021 : 

There is an automatic charge of 25% for your cabin guarantee.
Second payment of 25% will be automatically charged May 15, 2020.
Third payment of 25% will be automatically charged August 15, 2020.
Final 25% will be automatically charged November 15, 2020.

  • Cancellation up to November 15, 2020 - Full refund less $500.00
  • Cancellation on or after November 15, 2020 - No refund.
© Copyright 2020 SDC www.sdc.com. All rights reserved
© Copyright 2020 SDC www.sdc.com. All rights reserved